Whether you need a solution to help your team or your friends and family, there are a ton of remote desktop apps to choose from. And, it can be tricky to choose the right one for your needs. Here, I’ll explain why you might need it, considerations to make, and help you find the best remote desktop software for your needs.
This is what’s in store:
- Why Do You Need Remote Desktop Software?
- The Best Software for Remote Desktop Access
- Read This Before You Choose Remote Desktop Software for Mac
- Frequently Asked Questions
- Conclusion: Which Remote Desktop Software is Best?
Now, let’s go!
Why Do You Need Remote Desktop Software?
Remote desktop software lets you control a computer or device from a different location, offering a range of benefits that can simplify your work and personal tasks.
Remote desktop software lets you access and control a computer or device from a different location and complete certain tasks as if you are there:
- Open files
- Run applications
- Troubleshoot issues on the remote machine
It’s a handy tool to work from home, provide technical support, or manage systems from afar.
Remote desktop software lets you access your office computer from anywhere, so you can work as if you’re at the office. IT professionals use it to fix problems remotely. You can also use it to retrieve or transfer files, which is handy for large files that can’t be emailed.
Teams benefit from screen sharing, making collaboration easier. Meanwhile, system admins use it to manage servers and update software remotely, which is great for businesses with teams in different places. It also helps if you need to check something on your work computer while you’re away.
The software usually includes security features like encryption to protect data. In short, it makes working from anywhere more efficient and convenient.
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Does Windows Have a Built-in Remote Desktop?
Yes, Windows includes a built-in Remote Desktop feature called Remote Desktop Connection. This allows you to connect to and control another computer running a Windows operating system from a remote location.
Remote Desktop Connection is available in Windows Professional, Enterprise, and Ultimate editions—So, if you’re using a Home edition, you might need to upgrade or use third-party remote desktop software.
Plus, third-party remote desktop software can offer more:
- Features
- Flexibility
- Cross-platform compatibility
Third-party tools often work across different operating systems like Mac, Linux, and mobile devices, while Remote Desktop Connection mainly supports Windows. Some tools offer extra features like file transfer, remote printing, or session recording.
Moreover, third-party options may have more intuitive interfaces and better performance. And, many third-party tools allow more flexibility and customization.
Alternatives might offer more affordable or free options with necessary features. Finally, some tools provide advanced security features like multi-factor authentication and encryption.
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Is TeamViewer the Best Remote Desktop Platform?
While TeamViewer was many peoples’ go-to remote desktop platform for years – and it tends to be the easiest to set up – it has a few issues that might make you look for other options.
Here’s a rundown of the main problems:
- High costs (it’s no longer free)
- Aggressive pricing tactics
- Device limitations
- Spamming and over-pricing
- Security concerns
TeamViewer can be pricey, especially for small businesses or individuals. A lot of people find the $50 monthly fee a bit too much. Plus, there are complaints about sudden price increases and tricky subscription practices, like automatic renewals and tough cancelation processes. And, the free version limits the number of devices you can use. Upgrading to a paid plan to add more devices can get expensive.
Some users feel TeamViewer is spammy and overpriced compared to other options, which leads to frustration and a bad reputation. Plus, although TeamViewer has security features, past security breaches have made some users wary about using it.
Many people are switching to alternatives that cost less and may offer better security and support.
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The Best Software for Remote Desktop Access
While you have a ton of options for PC and Mac, each platform has its strengths and weaknesses. Rust Desk and DWService are great for budget-conscious users, while ScreenConnect and BeyondTrust offer advanced features and security but at a higher cost. Splashtop is a good middle-ground with a balance of affordability and functionality. AnyDesk remains a viable option, but be mindful of potential recent issues.
Overall, ScreenConnect seems to be the most praised for its advanced features, while Splashtop is favored for its balance of price and functionality. Rust Desk and DWService stand out for those interested in open-source or free alternatives.
Let’s look closer at each of your options. Note that pricing can vary, so be sure to check the product sites for up to date info.
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1. RustDesk
RustDesk is free and open-source, allowing you to use it at no cost. However, if you opt for the self-hosted option, there are paid plans starting at $9.90 per month, which include additional features and support.
RustDesk is a strong option, especially noted for being a better alternative to TeamViewer by several users. It allows full control of the remote computer and offers open-source and self-hosted options. This can be beneficial if you want more control over your remote desktop setup. It is compatible with macOS and provides the security and performance features you might need.
2. ScreenConnect (ConnectWise Control)
ScreenConnect can be pricey, starting at about $28 per month for the Remote Support One plan. Prices go up based on the number of technicians and features. For example, the Remote Support Premium plan is $53 per month and supports up to 10 simultaneous connections. Additionally, the cost for unattended access starts at $31 per month for 25 agents, with prices decreasing for larger volumes.
ScreenConnect is praised for its advanced features like the “Backstage” mode, which allows background operations without interrupting the remote user. It supports CMD commands and remote computer management, which makes it suitable for more intensive remote support tasks. However, it has a higher price tag, which might be a concern for budget-conscious users.
3. Splashtop
Splashtop has several plans, starting at around $5 per month for the Business Access Solo plan. Higher-tier plans offer additional features, with the Business Access Pro at $8.25 per month per user and the Business Access Performance at $13 per month per user. For advanced features and customizable options, you can contact them for pricing.
Splashtop stands out for its affordability compared to TeamViewer and supports multiple platforms, including macOS. It’s a popular choice for those looking for a cost-effective solution. Some users have noted limitations with Linux support, so if you need extensive cross-platform compatibility, this could be a drawback.
4. BeyondTrust (Formerly Bomgar)
BeyondTrust is another of the more costly options, with pricing typically starting at several hundred dollars per year. The exact cost depends on the size of the organization and the features required.
BeyondTrust is known for its robust security features, making it ideal if security is your top priority. It is, however, on the expensive side, so it may not be the best choice if you’re looking for a budget-friendly option.
5. AnyDesk
AnyDesk offers various pricing plans, starting at $14.90 per month for individual users. Business plans, like the Standard plan, start at $29.90 per month, while the Advanced plan costs $79.90 per month, with more features and support for larger teams.
AnyDesk was initially seen as a good alternative to TeamViewer, developed by former TeamViewer employees. It offers strong performance and is generally reliable. However, recent feedback suggests it has become more expensive and may have some unresolved bugs, so it’s worth checking recent reviews and updates.
6. DWService
DWService offers a free plan with all essential remote desktop features and no ads. Optional paid subscriptions are available, starting at $4 per month, which provide higher bandwidth and additional perks like name recognition or logo placement. However, these subscriptions are not required to use the service.
DWService offers all the necessary remote desktop features for free and without ads. It’s a solid choice if cost is a major concern and you need a no-cost solution that still meets basic remote access needs.
7. GoToMyPC
GoToMyPC offers several pricing plans tailored to different user needs. The Personal plan, ideal for one user accessing multiple computers, starts at $35.00 per computer per month with savings applied. Higher pricing goes up to $28.00 per computer per month and includes advanced features like remote deployment, multiple admins, and SSO (Single Sign-On).
GoToMyPC is a robust option known for its ease of use and reliable performance, but it comes with a higher price point compared to some other alternatives.
Read This Before You Choose Remote Desktop Software for Mac
Some remote desktop solutions may face issues with recent macOS updates, so it’s important to pick one that is up-to-date with the latest changes.
Make sure your the platform you choose is:
- Compatible with your OS version
- Secure
- Easy to use
- Cost-efficient
- Regularly updated
- Unattended access-capable (if needed)
First, check for compatibility with your version of macOS. Security is another major factor; look for software that offers strong encryption and multi-factor authentication to protect your data from breaches. Ease of use is crucial—choose a tool with a simple interface that makes it easy to connect and manage your remote sessions without hassle.
Performance is also key; you want software that operates smoothly and has minimal lag, especially if you’ll be running resource-heavy applications remotely. Be mindful of the cost, as pricing can vary widely. Some programs offer free versions or trials, so you might want to explore those options to find what fits your budget.
Support and regular updates are important as well; opt for a solution with good customer service and frequent updates to stay compatible with macOS improvements.
Lastly, if you need to access your Mac remotely when you’re not actively using it, make sure the software supports “unattended access”—This feature allows you to connect even if you’re not physically at your computer, which is especially useful for remote work or technical support.
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Frequently Asked Questions
Is AnyDesk better than Chrome Remote Desktop?
AnyDesk generally offers more features and better performance than Chrome Remote Desktop. It supports a wider range of platforms and provides advanced options for remote access, whereas Chrome Remote Desktop is simpler but less feature-rich.
Is Microsoft Remote Desktop free?
Yes, Microsoft Remote Desktop is free for Windows Professional, Enterprise, and Server editions. It is included with these versions of Windows and does not require additional costs. However, it’s not included with a free Microsoft or Hotmail account
Is there an alternative to Microsoft Remote Desktop?
Yes, there are several alternatives to Microsoft Remote Desktop. Options include AnyDesk, TeamViewer, Splashtop, and Chrome Remote Desktop. These alternatives offer various features and can be suitable depending on your specific needs.
Is AnyDesk better than RDP?
AnyDesk can be more comprehensive than RDP with its cross-platform support, smooth performance, and additional features like file transfer and session recording. RDP is free and integrated with Windows but may not offer as many features or cross-platform support.
Is RDP better than Chrome Remote Desktop?
RDP is generally more robust than Chrome Remote Desktop for advanced remote access needs. It offers more features, like file transfers and multiple sessions. Chrome Remote Desktop is easier to set up but lacks some of the advanced functionalities of RDP.
Conclusion: Which Remote Desktop Software is Best?
In sum, the best remote desktop software for you depends on your specific requirements and budget. If you’re looking for a cost-effective and open-source solution, RustDesk or DWService might be your best bet.
For those needing advanced features and robust security, ScreenConnect and BeyondTrust offer top-tier options, albeit at a higher price. Splashtop provides a balance of affordability and functionality, making it a solid middle-ground choice.
GoToMyPC is another strong option, especially for teams that need easy remote access and advanced administrative features, though it comes with a higher price tag. Finally, while AnyDesk has been popular, recent concerns about pricing and bugs might prompt you to explore other alternatives.
Evaluate your priorities—whether it’s price, security, ease of use, or cross-platform compatibility—and choose the software that best aligns with your needs.
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